Senior Product Owner – Booking Finalisation & Payment (all genders) - Limited Contract

Festanstellung, Vollzeit · Köln

Job overview

As Product Owner for the Booking Finalisation & Payment domain, you own outcomes at the most business‑critical point of the funnel: review → checkout → payment → confirmation. You’ll set a compelling vision, validate the right problems, and ship high‑quality improvements that lift conversion, protect revenue, and keep our experience compliant, reliable, and trustworthy. You lead discovery and execution end‑to‑end (backlog, user stories, acceptance criteria, and iteration flow) in a cross‑functional squad (Engineering, UX, Data, QA, Content).

DOMAIN HIGHLIGHTS — “Booking Boosters”
Focus area: Payment, Confirmation & Booking Shell

You and your squad will own and evolve our user‑facing:

Payment address & options (incl. voucher redemption)
Confirmation (“itinerary”) pages and the post‑booking handover
Service overview & shopping basket (clarity, fees, promises)
Gift voucher purchase funnel

Contract: 14‑month fixed term (maternity cover)

What you will do

Set strategy & vision for Booking Finalisation & Payment. Define a clear North‑Star together with the Head of Product and translate it into measurable squad KPIs and roadmaps
Diagnose and improve the funnel: identify drop‑offs per step (Review, Checkout/Payment, Confirmation), validate hypotheses, and raise step conversion and payment success while safeguarding reliability and accessibility
Own experimentation: frame hypotheses, define KPIs/MDE, run A/B tests, and publish results with roll‑out/rollback criteria
Lead execution: write crisp user stories, maintain a KPI‑aligned backlog, facilitate refinement & reviews, and accept increments based on quality and non‑functional needs
Partner deeply with Engineering/Design/Data: engineering owns solution integrity; design owns UX quality; data owns measurement—you own outcomes
Manage risk & compliance: collaborate on payments, vouchers, accessibility and legal/compliance guardrails
Communicate with clarity: keep a living Opportunity–Solution Tree and Decision Log; align stakeholders with a simple “why → what → how” narrative

Job Title

Senior Product Owner

Job Subtitle

Booking Finalisation & Payment

What you will need

3–5+ years as a Product Owner / Product Manager in eCommerce, checkout, payments, or transactional flows
Proven ability to design experiments, run A/B tests, and make decisions with data (quant & qual)
Strong backlog ownership: user stories, acceptance criteria, definition of done, iterative delivery
Experience working with cross‑functional squads and influencing without line authority
Familiarity with checkout/payments topics is a plus (payment methods, auth/capture, refunds) and non‑functional essentials (technical performance, accessibility)
The ability to communicate clearly and coordinate with a large set of stakeholders across Eurowings Digital and Aviation
Business‑fluent English; German a plus

What you will bring

A customer‑obsessed, analytical mindset and comfort digging into data to find leverage
The judgment to prioritise ruthlessly and say “no” to protect focus
A bias for two‑way‑door decisions for speed—and the diligence for one‑way doors
Calm, clear communication that keeps momentum high, even amid ambiguity

Inclusivity

all genders

Workplace type

Hybrid

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About us

We are dreamers, doers, and enthusiasts!

Our mission is to enable our customers on leisure and/or business travel to enjoy a seamless travel booking experience from the tip of their fingers. Therefore, we are continuously working passionately on providing diverse and attractive offers on our online booking platforms Eurowings & Eurowings Holidays and mobile Apps to empower our customers with relevant information and smart digital services throughout their travel experience.

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Wir freuen uns auf Sie!

We appreciate your interest in Eurowings Digital GmbH. Please fill in the following short form. Should you have any difficulties in uploading your files, please contact us by mail at eurowings-digital-jobs@m.personio.com